COVID-19 PROTOCOLS

Suryalila is implementing a strict protocol of security and hygiene measures so that our customers, employees and suppliers can continue to enjoy all our services without worries.

Suryalila has been closely advised on hygiene, safety and social distancing measures by an officer from the Ministry of Health and is currently implementing all of these processes.

Among other measures, the cleaning plan is being reinforced in all our common areas and passageways. Cleaning and disinfection is one of the aspects on which more emphasis is being placed.

Cleaning plan

Prior to opening post lockdown June 2020: An exhaustive cleaning and disinfection had been carried out.

Reception and common áreas including yoga shalas: Cleaning in common areas is being intensified. All objects and surfaces in passing areas such as stairway handrails, doorknobs, taps in shared toilets, etc are being cleaned and disinfected multiple times per day. People staying at Suryalila will find hydroalcoholic gel to be used in the common areas and inside the rooms.

Yoga equipment: Clients will receive all yoga equipment for personal use at their first yoga class. This will have been cleaned and disinfected. Guests will use only this equipment during their stay. It will not be touched by anyone else. Guests are also welcome to bring their own equipment if they prefer to use their own.

Special cleaning of the rooms: Between each check-in, the team will perform a deep cleaning, disinfecting all the surfaces of the room and steam-cleaning any rugs or cushions or other soft furnishings that cannot be washed. Special importance will be given to bathrooms, especially in all areas of frequent use.

Face Masks

Suryalila is adhering to current government guidelines which advises that face masks are to be worn in public and common areas, especially where social distancing measures cannot be observed.

Masks are not required to be worn when eating, drinking, doing exercise or swimming.

Social distancing

Suryalila is follow all safety protocols to facilitate the social distancing required in the interaction with other people.

We will facilitate the movement of people within the rules of social distancing. In our dining room we will follow the safety distance between tables recommended by the Ministry of Health. In our Yoga Shalas, markings will be in place to guide the social distancing of yoga mats.

Social distancing will be observed at the poolside and in the pool itself.

There will be a limit of 12 people in the pool at any one time.

Sunbed mattresses will be sprayed with disinfectant after each use.

All crockery, cutlery and glass will be cleaned and disinfected.

The separation between tables will be to ensure the safety distance between diners. Disinfection of surfaces, tables and chairs is guaranteed between each occupation of table.

Meals will be served from behind a screen by one of our chefs. The napkins will be of single use. In addition, the kitchen staff will wear masks and gloves for extra protection.

Commonly used products such as salt and pepper shakers will be removed. Individual packets for sole use will be available.

Protocols and personal protection material. We are intensifying health and safety measures for our customers, employees and suppliers.

Water cooler

There are two water coolers on the property from which staff, guests and customers are free to obtain water. We ask everyone to bring their own wide necked water bottle so that they can fill up their bottles without the neck making contact with the water dispenser. We also ask everyone to to clean their hands with hydroalcoholic gel before using the water dispenser.

To summarise

All Suryalila employees are trained to implement the various health and safety protocols and, for those whose roles require it, to use the personal protective equipment (PPE) provided by the company, following an occupational risk assessment in the context of COVID19. In addition, all Suryalila employers are encouraged to maintain social distancing and mask wearing standards and to invite customers and guests to do the same.